Terms of Service

Terms of Service

Last updated:  Nov 6, 2024

1. Introduction

Welcome to www.fpreciousgifts.co.uk, operated by Family Precious Gifts Ltd (Company number 15408454) with a registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. By using our website and services, you agree to these terms of service.

2. Use of Our Service

  • Eligibility: You must be at least 18 years old to use our services or have the consent of a parent or guardian.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account and password.
  • Prohibited Activities: You agree not to use the site for any unlawful purpose or in any way that interrupts, damages, or impairs the service.

3. Product and Service Information

  • Accuracy of Information: We strive to ensure all information on the site is accurate, but errors may occur.
  • Product Availability: All orders are subject to product availability and acceptance of your order.

4. Pricing and Payment

  • Prices: All prices are inclusive of VAT but exclude delivery costs.
  • Payment Methods: We accept various payment methods as indicated on our website.
  • Secure Transactions: Our website uses secure transaction methods.

5. Shipping and Returns

  • Refer to our Shipping and Returns policy for details on shipping methods, times, and our return process.

6. Intellectual Property Rights

  • All content on this site (images, text, design, etc.) is the property of Family Precious Gifts Ltd and is protected by intellectual property laws.

7. Limitation of Liability

  • Family Precious Gifts Ltd will not be liable for any indirect or consequential loss or damage arising under these terms of service or in connection with our website.

8. Data Protection

  • Refer to our Privacy Policy for information on how we collect, use, and protect your data.
  • By consenting to Family Precious Gift's SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.

    Message frequency varies. Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.

    You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

    For any questions, please text HELP to the number you received the messages from. You can also contact us at support@fpreciousgifts.co.uk for more information.

    We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions.

    You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
    To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
    Your right to privacy is important to us. You can see our Privacy Policy  to determine how we collect and use your personal information.

9. Changes to Terms of Service

  • We reserve the right to modify these terms at any time, so please review them frequently.

10. Governing Law and Jurisdiction

  • These terms shall be governed by and construed in accordance with English law, and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

For any questions or concerns regarding these terms, please contact us at support@familypreciousgifts.co.uk.